Subscription Program

Thank you for choosing Mega Lash Academy for your subscription needs. To ensure a smooth experience, please familiarize yourself with our subscription policy outlined below.

Managing Subscriptions:

To manage your subscription, including cancellations and updating information, please follow these guidelines:

Cancellation Requests:
  • To submit a cancellation request, provide a minimum of 48 hours notice before your next billing date. This ensures prompt processing and application of the cancellation to the upcoming billing cycle.
  • Access your Subscription Management Page or contact our support team at support@megalashacademy.com
  • Note that canceling a subscription does not affect confirmed orders or pending charges.
Updating Shipping Addresses:
  • To update your shipping address for future subscription shipments, notify us with a minimum of 48 hours notice before your next billing date.
  • Unfortunately, subscription orders with confirmed order numbers cannot be edited.
Updating Payment Methods:
  • Visit your subscription dashboard to update your payment method securely.
  • Ensure changes are made well in advance as subscription orders with confirmed order numbers cannot accommodate payment changes.
  • Our customer service team is ready to assist you with any concerns about updating your payment method.

Subscription Return Policy:

Due to the specialized nature of our adhesives, we regret to inform you that we are unable to accept returns or exchanges for subscription items.

At Mega Lash Academy, we value your satisfaction and are committed to providing excellent service. If you have any further questions or need assistance, don't hesitate to reach out to our customer service team at support@megalashacademy.com