Copy of Returns

RETURNS

We care about the way things are made and we love what we have created at Mega Lash Academy. We think you'll love it too, however, we know things aren't always meant to be. 

We gladly accept returns on products that is unused, in its original packaging and in resalable condition within 14 days from the delivery date. 

Please make sure you still have the original packaging when you initiate a return request. All returned products must be unused, undamaged and packaged in the original boxes (if applicable) in order to ensure a credit refund. Please understand that we reserve the right to refuse a refund request if a return does not comply with this policy. 

  • Liquid products, including cleansers, adhesives, bonders, primers, etc. are non-returnable.
  • We do not accept returns on items purchased during a promotion, e.g, Doorbusters, BOGO and/or Not Up To Par Sale. Please note that ALL SALES ARE FINAL AND NON-REFUNDABLE.

To initiate a return, please contact us at support@megalashacademy.com with your order number and reason for return to get a RMA (Return Authorization Form). No return will be accepted without prior authorization. 

Return shipping costs are paid by the purchaser, any shipping cost and shipping insurance (Package Protection) associated with the original order cannot be refunded.

Please allow up to 7 business days for a return to be processed. If you purchased using a credit/debit card, the refund amount will be credited back to the original payment card. The refund amount of gift card purchases will be credited back to a new gift card, which will be emailed to the customer who placed the order. For orders paid with both a gift card and credit/debit card, the refund amount will be credited to a gift card.

Return packages must be sent with tracking details and the products must be sufficiently protected from damage. Mega Lash Academy is not responsible for any items lost in transit or for any breakages that occur in transit.

Once we receive and have inspected the item, we’ll notify you via email the approval or rejection of your return. 

For returns that are due to change of mind or that are not the result of a manufacturer defect these will incur a restocking fee of 15% of the product value. 

 

Exchanges

As an e-commerce shop, we do not offer typical exchanges. If you would like to exchange your product in its original condition, please follow the return procedures outlined above and place a new order for your preferred item(s). You can do this at your earliest convenience by placing an order now so it ships ASAP, or you can wait until we've processed your refund. 

Based on 321 reviews
91%
(291)
4%
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B
Megahold - Lash Adhesive
B.B. (Pittsburg, CA)
Love this glue.

All I can say is that I love this glue, since I found it and tried and see the amazing retention is boon. My clients are keeping coming to me. I felt so bad when people were texting me, hey can u fix my lashes bc some of them fall off. But with MEGAHOLD GLUE I don't have those problems anymore and I have been using it a few months now. And I love it.

I really recommend this glue. ⭐️⭐️⭐️⭐️⭐️

Loving these lashes!

a
0.05 - Color Cashmere Volume - UV Green
amber santiago (Worcester, MA)
Loved!!

Fanned amazing and so the was the color. Absolutely love mega lash academy

M
Megahold - Lash Adhesive
Mya D (Gulfport, MS)
Life saver this summer!

This adhesive saved me this summer. I was struggling with retention due to the 100 degree temps in the south and an office that wouldn’t get any cooler than 79 degrees. My precious glue had a max temp of 75 degrees and was drying too fast for my speed. Then I found Megahold which has a max temp of over 90 degrees plus long retention. Since then my clients are coming back with great retention and no more calls that their lashes are shedding in 2/3 days. Thank you MLA ❤️

L
Narrow 8D Rapid Promade Fans® - 1050 Fans
Lyudmila Vadinska (Antwerp, VLG)
Narrow Beauty

Narrow fans - really easy to use them. I’m super thankful that I get them on time. My client was really happy with the result from her set! Thank you so much, I’ll order definitely again!!!

M
8D Mix Rapid Promade Fans® - 1000 Fans
Mya D (Portland Cottage, 13)
So natural looking!

The sets I did with these promade fans look so natural. I don’t think I’m ever going back to premade fans. I also love how they are in strips and easy to apply with the mega lash large silicone pads.

M
14D Rapid Promade Fans® - 1000 Fans
Mona Navid (Garden Grove, CA)
Best lashes

These are the best 14D fans with the base being very thin. I love using these

5D pre-made fans

They are so easy to work with,great quality! Will definitely be buying more!

Rainbow lashes

Omg I totally loved the bright perfect colors! I used the purple! They're so easy to work with. Great quality! Will buy again!

R
Mini Size Lash Adhesive
RFlores (Puerto Plata, 18)
Super fast curing in humidity!

Exactly what I needed. I absolutely love my Rapid glue, but the humidity here in Dominican Republic is insane! So trying this mini glue MEGAHOLD was perfect because I wasn't sure and it didn't hurt the bank as much. I had to toss 3 almost full Rapid full sized glues cuz of the humidity, :( but this mini size will probably be what I'll order on a subscription schedule ! It's exactly what I need. I am LOVING everything y'all suggest cuz it's guaranteed!

M
Wispy 9D Rapid Promade Fans - 500 Fans
Mireya Plasencia (Los Angeles, CA)
Wispy 9D fans

I love all your promade fans ..My clients leave happy.

D
Megahold - Lash Adhesive
Destiny Luna (Indianapolis, IN)
Love this

Almost quit lashing until I found MEGALASH academy. This glue works wonders for me. Picture is my 2 week retention on one of my clients.

Works perfectly!

Love it! Works as advertised.

W
Narrow 10D - Rapid Promade Fans® - 1050 Fans
Walezca Clemente (Providence, RI)
Narrow 10D rapid promise fans

Love them , and my client do too

J
Eye Design Keychain
Jeannette Davis
evil eye 👁

this evil eye keychain is cute! I had to repurchased since I had bought before and loved it 🥰

N
Blue 5D Rapid Promade Fans - 600 Fans
Nancy Figueroa (Dallas, TX)
Love

Very functional, easy to work with. Snatched bases, gets the job done and my clients are super happy about it.would like to see a darker blue in the future.

Great fans

I really like them I just wish they had them in loose fans it’s a hassle having to prep them and put the strip back if u don’t use the whole thing but the quality of the fans are really good holds there curl as well there dark how I like them will be re ordering

S
Narrow 10D - Rapid Promade Fans® - 1050 Fans
Stephanie Vidal (Jersey City, NJ)
IM OBSESSEDDDDD

Megahold + these pre made fans = Perfection.
I created a full, dark, beautiful mega volume set with these and will nenverrrrr use anything other!

A
14D Rapid Promade Fans® - 500 Fans
Ashanti (Riverview, FL)
Beautiful

Soft, dark and fluffy!

Beautiful

They’re are so beautiful and so soft, vey fluffy and dark!

S
Narrow 8D Rapid Promade Fans® - 1050 Fans
Stephanie Vidal (Jersey City, NJ)
Love love loveeee

As a new lash tech, I did my first volume set with them and they came out absolutely gorgeous!

A
Megahold - Lash Adhesive
Abi Amaya (Round Lake, IL)
Love it❤️

Best retention that I had ever have with all my clients.

B
14D Rapid Promade Fans® - 1000 Fans
Bianca Estevez (Baldwin, NY)
Amazing

These lashes are so full so fluffed . My clients absolutely love megalash academy lashes and even the glue is absolutely amazing I will definitely order more “RAPID” adhesive since I got it as a sample. Best part about the lashes is the do not get stiff. Fan base 100% fan stability 100% . Also follow them on instagram for their tips on Pro made fan usage . Not all companies produce great product but MLA does and they show how to properly apply

A
Add-on Adhesive
Armondria Robinson
Tempo Adhesive

I’m a beginner Lash artist! I first bought the Promade Fans and loved them so I decided to try the adhesive and I LOVE ITTTT🖤🖤 Highly recommend! Magnetic to NL and perfect drying time!

T
Decal Spikes
Tina Bee (Phoenix, AZ)
So fun

My clients are really enjoying these fun spikes. They hold up a lot better than I expected. The spikes stay on and the decals stay on for a week or so. You MUST put the spikes on a health lash due to the weight of the spike. So far, they have not caused any lash damage to my clients.