Prolong Lash Cleanser Concentrate
Trusted by lash professionals in 65+ countries and made in Australia, the Prolong Lash Cleanser Concentrate is the world's most recommended professional lash cleanser. Whether you run a high-volume lash studio or a boutique salon, this concentrate delivers consistent, clinic-grade results that protect your work and delight your clients.
WHY CLEAN LASHES CHANGE EVERYTHING
A truly clean lash line is the foundation for better retention, smoother application, and healthier long-term lash wear. Oils, makeup, proteins, and environmental impurities build up at the lash base and weaken the adhesive bond over time — accelerating premature shedding and increasing fill frequency. The prolong concentrate formula is specifically engineered to remove this buildup thoroughly without disturbing the cyanoacrylate bond, keeping extensions fluffy rather than clumped, so your work stays pristine between appointments.
THE FORMULA
Built on a signature steam-distilled rose water base (Rosa Centifolia Flower Water), this pH-balanced, hypoallergenic lash shampoo is ophthalmologically tested and safe for daily use on natural lashes and extensions alike. It is 100% free from:
• Oils and oil derivatives
• Glycerine and glycerol
• Ethanol
• Parabens
• Artificial colorants and synthetic fragrances
Vegan-friendly and formulated with naturally derived ingredients including Grape Seed Extract (Vitis Vinifera) and Sodium PCA for gentle skin conditioning.
COST-EFFECTIVE FOR SALONS
This lash concentrate is built for salon efficiency. One 100 ml bottle dilutes 1 part concentrate to 4 parts distilled water in a foaming pump bottle, yielding up to 10 × 50 ml bottles or 20 × 30 ml bottles of professional lash cleanser, ready to retail or use chairside. For higher-volume studios, the 1-litre professional size extends this value even further, making it the most economical aftercare investment available.
HOW TO USE
Mix 1 part Prolong Lash Concentrate with 4 parts distilled water in an empty foaming pump bottle and shake well. Pump 3-4 times onto a cleansing brush or fingertips, work in circular motions over the lash line and face to remove makeup, buildup, and oils, then rinse thoroughly with water. Recommend twice-daily use to clients for optimal retention between appointments.
Made in Australia. Designed for professional use and salon retail distribution.
Disclaimer: If you plan to retail this product under your own brand, please check that your insurance covers private-label cosmetic products.
*This product is excluded from any coupon and discount codes.
Shipping Information
🚚 Free U.S. shipping on orders $125+ (standard shipping, before taxes and fees, after discounts)
⏰ Order by 2:00 PM Arizona time, Monday through Friday, and it usually ships the same day. Orders placed after 2:00 PM, on weekends, or on holidays ship the next business day.
📦 Delivery times (after your order ships):
- USPS Ground Advantage: 3-5 business days
- USPS Priority Mail: 2-3 business days
- UPS 2nd Day Air: 2 business days
- UPS Next Day Air: 1 business day
UPS doesn’t deliver on weekends or holidays, or to P.O. Boxes.
⚠️ Delivery dates are estimates, not guarantees. Weather and carrier delays can slow things down, and we can’t refund shipping if the carrier is late.
🛡️ Checkout+ (by Re:do) covers lost, stolen, or damaged packages, plus free returns and exchanges. It’s added at checkout, and you can remove it. Without it, any claim goes to the carrier directly.
🌎 International orders may have customs fees, which the buyer pays.
Return & Exchange
↩️ 14-day returns. Request a return within 14 days of delivery, then ship it back within 10 days of approval.
✅ Items must be unused, undamaged, and in their original packaging, with all lash strips in place.
🚫 Final sale: liquids (adhesives, cleansers, primers, bonders, removers), sale items, personalized or engraved items, subscriptions, gift cards, and digital products.
📦 Damaged, defective, or wrong item? Email us within 7 days of delivery with photos and order number and we'll make it right.
💸 Refunds to your original payment have a 10% restocking fee. Exchanges and store credit have no fee.
International Shipping
We use FedEx, UPS and DHL Express to ship your order, you will receive your order anywhere from 3-20 business days from the date that it shipped out, not the date the order is placed.
Please be advised, when a package is shipped internationally (in this case, outside of the United States), it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
More information regarding your country's custom policies can be obtained by contacting your local customs office.
| Countries |
Estimated Shipping Rates |
FREE Express Shipping |
| CANADA |
17 - 30 CAD |
From 300 CAD |
| UK | 20 - 30 GBP | From 300 GBP |
| EUROPE (Belgium, France, Germany, Italy, Netherlands, Norway, Poland, Spain, Switzerland, Ireland, Portugal) | 25 - 35 EUR | From 300 EUR |
| AUSTRALIA |
17 - 50 AUD
|
From 500 AUD |
Below is a summary of delivery estimates for our international orders via Express. You will be quoted a specific delivery estimate at the time of checkout based on your selected destination country and the shipping methods available for the items in your shopping cart.
| Destination | Delivery Estimate |
| Canada |
|
| Europe | 2-7 business days |
| Central America and the Caribbean | 2-7 business days |
| South America | 2-7 business days |
| Australia |
|
| Africa and Middle East |
5-8 business days
|
| Asia |
5-8 business days
|
- Duties and taxes are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.
- Mega Lash Academy does not have any responsibility on these additional charges that may apply.
- The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of the U.S), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
- If a product is seized and destroyed by the customs, or returned to the U.S, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer's responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to Mega Lash Academy.
SHIPPING DESTINATIONS
We are pleased to offer international shipping to over 70 countries including Canada.
We do not ship to the following countries, however, we are doing our best to expand our customer reach: Afghanistan, Åland Islands, Ascension Island, Belarus, British Indian Ocean Territory, Central African Republic, Christmas Island, Cocos (Keeling) Islands, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Eritrea, French Southern Territories, Iraq, Isle of Man, Kosovo, Lebanon, Liberia, Libya, Mali, Myanmar (Burma), Niger, Norfolk Island, Palestinian Territories, Pitcairn Islands, Russia, Saint Martin, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Pierre & Miquelon, Sudan, Svalbard & Jan Mayen, Tajikistan, Tokelau, Tristan da Cunha, Turkmenistan, Ukraine, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zimbabwe.
SHIPPING TERMS
- Mega Lash Academy is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
- Mega Lash Academy cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.
-
Mega Lash Academy is not responsible for mis-delivery errors via carrier, or incorrect shipping information.
Disclaimer
Our products are exclusively designed for professional use and should only be purchased by licensed estheticians or cosmetologists. Please check with your state licensing board to confirm requirements in your area. All products available on this website are intended for professionals only. Improper application can lead to harm. Only individuals with appropriate training, in line with local laws and regulations, should apply these products. Do not attempt to use these products if you have not been properly trained.